Seasonal Client Concierge & In-Store Sales Pro

TravisMathew Apparel; Wauwatosa (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

TravisMathew is hiring a Client Associate to uphold exceptional in-store service and drive sales goals. You will connect with clients, build repeat business, and maintain seasonal product knowledge to support selling excellence. The role requires flexible hours including weekends and holidays, with a focus on teamwork and store presentation.

Join a brand that blends performance and lifestyle, contributing to a welcoming shopping experience and CRM-driven initiatives to reward loyal customers.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Proficient in Microsoft Applications.
• Proficient in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently, or escalate when applicable.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Job description

TravisMathew is hiring a Client Associate to uphold exceptional in-store service and drive sales goals. You will connect with clients, build repeat business, and maintain seasonal product knowledge to support selling excellence. The role requires flexible hours including weekends and holidays, with a focus on teamwork and store presentation.

Join a brand that blends performance and lifestyle, contributing to a welcoming shopping experience and CRM-driven initiatives to reward loyal customers.