Retail Client Associate: Elevate Sales & Service

TravisMathew Company; Schaumburg (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew is seeking a Client Associate to enhance the in-store sales experience and promote a high-performance sales culture. You will help deliver outstanding service, connect with clients, and build a loyal following while maintaining product knowledge and store standards.

Ideal candidates have 1+ year in client services, are comfortable with POS systems and CRM activities, and can work non-traditional hours including weekends and evenings.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Customer service

Sales skills

POS systems

Microsoft Office

Communication

Tools

POS systems

Microsoft Office

Job description

TravisMathew is seeking a Client Associate to enhance the in-store sales experience and promote a high-performance sales culture. You will help deliver outstanding service, connect with clients, and build a loyal following while maintaining product knowledge and store standards.

Ideal candidates have 1+ year in client services, are comfortable with POS systems and CRM activities, and can work non-traditional hours including weekends and evenings.