Seasonal Retail Client Concierge — Sales Pro

TravisMathew Company; Boca Raton (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

TravisMathew is seeking a Client Associate to support in-store sales and service, helping to meet and exceed store KPIs and profitability goals. You will engage clients, build a repeat customer base, and stay informed about apparel fits, fabrics, and uses.

Responsibilities include participating in events and CRM activities, upholding service standards, maintaining a welcoming environment, and ensuring store organization and cleanliness.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Microsoft Office

POS systems

Written and verbal communication

Independent decision making

Flexible hours

Tools

POS systems

Job description

TravisMathew is seeking a Client Associate to support in-store sales and service, helping to meet and exceed store KPIs and profitability goals. You will engage clients, build a repeat customer base, and stay informed about apparel fits, fabrics, and uses.

Responsibilities include participating in events and CRM activities, upholding service standards, maintaining a welcoming environment, and ensuring store organization and cleanliness.