Seasonal Client Concierge: Retail Sales & Service

TravisMathew Company; Brea (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew is seeking a Client Associate to uphold excellent in-store sales and service, promoting a positive shopping environment while meeting KPI targets. You will connect with clients, develop repeat business, and stay knowledgeable about seasonal apparel and fit.

The role involves supporting store events, following company policies, and contributing to a team-focused, efficient retail floor.

Qualifications

• 1+ year experience in client services or related field.
• Ability to meet sales KPIs and maintain service standards.
• Strong written and verbal communication skills.

Responsibilities

• Deliver exceptional in-store service to achieve sales goals.
• Engage with clients, build repeat business and CRM activity.
• Maintain knowledge of seasonal apparel and fit details.
• Participate in events and promotions to drive traffic.

Skills

Customer service

Sales goals

Communication

Decision making

Tools

Microsoft Applications

POS systems

Job description

TravisMathew is seeking a Client Associate to uphold excellent in-store sales and service, promoting a positive shopping environment while meeting KPI targets. You will connect with clients, develop repeat business, and stay knowledgeable about seasonal apparel and fit.

The role involves supporting store events, following company policies, and contributing to a team-focused, efficient retail floor.