Retail Cleaning & Customer Experience Associate

Winners Merchants International, L.P.; Conway (SC); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

HomeGoods at TJX Companies is seeking team members to deliver outstanding customer experiences, maintain a clean store, and support store operations. You may be cross-trained to assist in multiple areas to meet business needs.

The role emphasizes engaging with customers, promoting loyalty programs, and upholding merchandising standards while adhering to safety and loss prevention policies. Apply to join a dynamic, inclusive team.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task and adapt to changes.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Attention to detail

Multi-tasking

Team player

Job description

HomeGoods at TJX Companies is seeking team members to deliver outstanding customer experiences, maintain a clean store, and support store operations. You may be cross-trained to assist in multiple areas to meet business needs.

The role emphasizes engaging with customers, promoting loyalty programs, and upholding merchandising standards while adhering to safety and loss prevention policies. Apply to join a dynamic, inclusive team.