Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Ontario (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Paid holidays

Scholarship program

Job summary

HomeGoods at The TJX Companies, Inc. seeks team members to deliver a high-quality customer experience in a fast-paced retail environment. You will engage with customers, maintain store standards, process transactions, and support merchandising and safety initiatives across the sales floor.

Ideal candidates have strong communication skills, attention to detail, and the ability to adapt to changing directions. Prior retail experience is preferred, and flexible hours help meet business needs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience.
• Adhere to operational, merchandise, and loss prevention standards.
• Ring customer purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare items for the sales floor.
• Participate in store recovery and safety initiatives.
• Support and participate in shrink reduction efforts.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. seeks team members to deliver a high-quality customer experience in a fast-paced retail environment. You will engage with customers, maintain store standards, process transactions, and support merchandising and safety initiatives across the sales floor.

Ideal candidates have strong communication skills, attention to detail, and the ability to adapt to changing directions. Prior retail experience is preferred, and flexible hours help meet business needs.