Retail Sales & Customer Experience Associate

The TJX Companies, Inc.; San Diego (CA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

HomeGoods, part of The TJX Companies, is expanding its team. The role focuses on delivering a highly satisfied customer experience, maintaining a clean store, and supporting loss prevention standards.

Responsibilities include ringing purchases, promoting credit/loyalty programs, merchandising, stock preparation, and safety compliance. We welcome candidates with retail experience and strong communication skills, able to work a flexible schedule.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

HomeGoods, part of The TJX Companies, is expanding its team. The role focuses on delivering a highly satisfied customer experience, maintaining a clean store, and supporting loss prevention standards.

Responsibilities include ringing purchases, promoting credit/loyalty programs, merchandising, stock preparation, and safety compliance. We welcome candidates with retail experience and strong communication skills, able to work a flexible schedule.