Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Richardson (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

Health Savings Account (HSA)

Life insurance

Paid parental leave

Paid holidays/vacation/sick

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a Retail Associate to deliver an excellent customer experience and maintain a clean store environment.

You will interact with customers, support credit and loyalty programs, and ensure accurate checkout procedures in a fast-paced setting. The role involves cross-training across store areas, contributing to a positive culture, and adhering to merchandise and safety protocols.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer.
• Maintains and upholds merchandising standards and procedures.
• Initiates and participates in store recovery throughout the day.
• Maintains cleanliness and safety on the sales floor.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Lifting ability

Job description

HomeGoods at The TJX Companies, Inc. is seeking a Retail Associate to deliver an excellent customer experience and maintain a clean store environment.

You will interact with customers, support credit and loyalty programs, and ensure accurate checkout procedures in a fast-paced setting. The role involves cross-training across store areas, contributing to a positive culture, and adhering to merchandise and safety protocols.