Customer-Centric Retail Associate

The TJX Companies, Inc.; Benton Harbor (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Paid holidays and vacation

Employee assistance program

Job summary

HomeGoods at The TJX Companies, Inc. is hiring a team member to deliver an outstanding customer experience. You will engage with customers, process purchases and returns, and keep the sales floor clean and organized.

The role may involve cross-training in multiple store areas to support daily needs. Strong communication, attention to detail, and the ability to multitask in a fast-paced environment are essential.

Qualifications

• Excellent customer service skills and a customer-first mindset.
• Willingness to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changing priorities.
• Team-oriented approach with peers and supervisors.

Responsibilities

• Provide a highly satisfying customer experience through engagement and interaction.
• Accurately ring sales and returns and handle cash procedures per policy.
• Promote credit and loyalty programs to customers.
• Maintain store cleanliness and organization; support merchandising standards.
• Assist in store recovery and safety, following labor laws and policies.
• Cross-train across store areas to support business needs.
• Contribute to shrink reduction efforts and loss prevention awareness.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication skills

Detail-oriented

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is hiring a team member to deliver an outstanding customer experience. You will engage with customers, process purchases and returns, and keep the sales floor clean and organized.

The role may involve cross-training in multiple store areas to support daily needs. Strong communication, attention to detail, and the ability to multitask in a fast-paced environment are essential.