Retail Center Supervisor - Ops, People & Service Leader

The UPS Store 7171; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

The UPS Store 7171 in Charlotte, NC is seeking an Assistant Center Manager to oversee day-to-day operations and support the Center Manager. The ideal candidate will ensure top-notch customer service, assist in personnel management, and contribute to store marketing programs.

This role requires a high school diploma or GED, one year of supervisory experience in retail or logistics, and strong computer skills. The position offers an opportunity to lead a dynamic team in a retail environment.

Qualifications

• High school diploma or GED required.
• One year of supervisory experience in logistics, retail, or relevant industry.
• Strong computer skills including Microsoft Office and Adobe Suites.

Responsibilities

• Helps with personnel management, including recruiting, training, and scheduling.
• Monitors customer service delivery and satisfaction.
• Reviews daily employee time sheets for payroll processing.

Skills

Supervisory skills

Customer service skills

Microsoft Office

Adobe Suites

Inventory management

Education

High school diploma or GED

Advanced education degree or coursework

Job description

The UPS Store 7171 in Charlotte, NC is seeking an Assistant Center Manager to oversee day-to-day operations and support the Center Manager. The ideal candidate will ensure top-notch customer service, assist in personnel management, and contribute to store marketing programs.

This role requires a high school diploma or GED, one year of supervisory experience in retail or logistics, and strong computer skills. The position offers an opportunity to lead a dynamic team in a retail environment.