Retail Cashier/Sales Floor Associate

Goodwill Industries of Gr. Cleveland & East Central Ohio; Willowick (OH); Presencial; USD 15.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Bonus incentive plan

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Medical, dental, & vision benefits for

Short-term and long-term disability

Descripción de la vacante

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a Cashier/Sales Floor Associate in Willowick, OH. You will handle transactions, stock the floor, and engage donors and customers to foster relationships in a friendly, service-driven environment.

The role emphasizes accuracy, teamwork, and community impact, with a supportive team and ongoing training opportunities. This is a part-time, hourly position with benefits for eligible employees.

Formación

• Strength in mathematics.
• Experience with computers preferred.
• Strong people and customer service skills.
• Prior retail experience preferred.
• Able to identify shades and tones of color and visually inspect clothing.
• High school diploma or GED preferred.

Responsabilidades

• Processes customer transactions on the POS system and handles cash.
• Keeps the store stocked and merchandises racks and displays.
• Itemizes purchases and maintains accurate customer records.
• Handles customer disputes and exchanges per policy.
• Assists in training new personnel.
• Maintains a clean store, including shelves, floors, and dressing rooms.
• Follows agency safety policies and addresses safety concerns.
• Concludes each transaction with a positive closing message.

Conocimientos

Customer service

Retail experience

Cash handling

POS software

Mathematics

Educación

High school diploma or GED

Herramientas

POS system

Descripción del empleo

Cashier/Sales Floor Associate: Goodwill Industries of Greater Cleveland & East Central Ohio

Location: Willowick, OH | Pay: $13.40 | Type: Hourly, Part-Time

About the Job
Join us in making a meaningful impact in Willowick, Ohio! Be the friendly face of Goodwill. As a Cashier/Sales Floor Associate, you'll handle customer transactions, keep the store stocked, and build lasting relationships with customers and donors.

Responsibilities

• Ensures 100% donor and customer satisfaction.
• Itemizes purchases on the point-of-sale (POS) system, handles cash and makes change, and implements agency programs, i.e., Round Up, Loyalty, etc.
• Utilizes POS software to input starting and ending cash amounts and maintain accurate customer records.
• Handles customer disputes, makes exchanges according to policy, and assists customers in a friendly and helpful manner.
• Assists in stock rotation, merchandising racks, shelves, and other displays in a presentable manner.
• Assists store team leadership in the training of new personnel.
• Assists in maintaining a clean store, such as cleaning shelves, dusting, vacuuming floors, and cleaning windows and mirrors.
• Assists with floor running, apparel rotation, and cleaning dressing rooms as needed.
• Follows all agency safety policies and guidelines. Actively participates with supervisor and team members to address identified safety concerns.
• Embodies DGR (Donated Goods Retail) MODE Guiding Principles.
• Ends every transaction with "You changed a life today, Thank you!"
• Other duties as assigned

Qualifications

• Strength in mathematics
• Experience with computers preferred
• Strong people and customer service skills
• Prior retail experience preferred
• Able to identify shades and tones of color and visually inspect clothing
• High school diploma or GED preferred

Benefits

• Bonus incentive plan
• Daily Pay
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount

Employees who work full-time are also eligible for:

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.