Alliance - Cashier/Sales Floor Associate

Goodwill Industries of Greater Cleveland & East Central Ohio, Inc.; Alliance (OH); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Bonus incentive plan

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio, Inc. in Alliance, OH seeks a detail-oriented Cashier/Sales Floor Associate. You will process purchases, handle cash, assist with stocking and merchandising, and engage donors and customers to foster a welcoming shopping experience.

The role is full-time and hourly, emphasizing math accuracy, people skills, and teamwork in a retail setting. Prior retail experience is preferred, with focus on store cleanliness and safety.

Qualifications

• Strong math skills and ability to handle cash accurately.
• Experience with computers preferred.
• Strong people and customer service skills.

Responsibilities

• Processes customer transactions and handles cash and change.
• Keeps the store stocked and organized; supports merchandising.
• Assists donors and customers with inquiries and checkout.
• Maintains store cleanliness and safety compliance.
• Supports training of new staff and end-of-shift procedures.
• Ends every transaction with the missive: "You changed a life today, Thank you!"
• Delivers friendly, helpful service and follows all policy guidelines.

Skills

Customer service

Mathematics

Cash handling

Retail experience

Computer skills

Education

High school diploma or GED

Tools

POS software

Cash register

Job description

Cashier/Sales Floor Associate: Goodwill Industries of Greater Cleveland & East Central Ohio

Location: Alliance, OH | Pay: $13.40 | Type: Hourly, Full-time

About the Job
Join us in making a meaningful impact in Alliance, Ohio! Be the friendly face of Goodwill. As a Cashier/Sales Floor Associate, you'll handle customer transactions, keep the store stocked, and build lasting relationships with customers and donors.

Responsibilities

- Ensures 100% donor and customer satisfaction.

- Itemizes purchases on the point-of-sale (POS) system, handles cash and makes change, and implements agency programs, i.e., Round Up, Loyalty, etc.

- Utilizes POS software to input starting and ending cash amounts and maintain accurate customer records.

- Handles customer disputes, makes exchanges according to policy, and assists customers in a friendly and helpful manner.

- Assists in stock rotation, merchandising racks, shelves, and other displays in a presentable manner.

- Assists store team leadership in the training of new personnel.

- Assists in maintaining a clean store, such as cleaning shelves, dusting, vacuuming floors, and cleaning windows and mirrors.

- Assists with floor running, apparel rotation, and cleaning dressing rooms as needed.

- Follows all agency safety policies and guidelines. Actively participates with supervisor and team members to address identified safety concerns.

- Embodies DGR (Donated Goods Retail) MODE Guiding Principles.

- Ends every transaction with "You changed a life today, Thank you!"\

- Other duties as assigned

Qualifications

- Strength in mathematics

- Experience with computers preferred

- Strong people and customer service skills

- Prior retail experience preferred

- Able to identify shades and tones of color and visually inspect clothing

- High school diploma or GED preferred

Benefits

- Bonus incentive plan

- Daily Pay

- Generous paid time off

- Retirement planning with company match

- Employee Assistance Program

- Employee discount

Employees who work full-time are also eligible for:

- Medical, dental, & vision benefits at a fraction of the premium cost

- Short-term and long-term disability insurance at no cost

- Life insurance at no cost

- Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.