Retail Cashier/Sales Floor Associate

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Chardon (OH); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Bonus incentive plan

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a Cashier/Sales Floor Associate in Chardon, OH. You will handle customer transactions, keep the store stocked, and build lasting relationships with customers and donors.

The role emphasizes accuracy in cash handling, friendly customer service, and teamwork to maintain a clean, inviting shopping environment. Prior retail experience and a high school diploma or GED are preferred.

Qualifications

• Strong people and customer service skills required.
• Proficiency with basic mathematics helpful.
• Experience with computers preferred.
• Prior retail experience preferred.
• Ability to identify shades and tones of color in clothing.
• High school diploma or GED preferred.

Responsibilities

• Handles customer transactions and assists with purchases using the POS system.
• Maintains stocked sales floor and merchandising displays.
• Provides friendly service and resolves customer questions or issues.
• Assists in training new personnel as needed.
• Keeps store clean and safe, including shelves, floors, and dressing rooms.
• Supports store leadership with daily operations and safety compliance.

Skills

Strong people and customer service

Mathematics

Computers experience

Retail experience

Color shade identification

Education

High school diploma or GED

Tools

POS system

Job description

Cashier/Sales Floor Associate: Goodwill Industries of Greater Cleveland & East Central Ohio

Location: Chardon, OH | Pay: $13.40 | Type: Hourly, Full-Time/Part-Time

About the Job

Join us in making a meaningful impact in Chardon, Ohio! Be the friendly face of Goodwill. As a Cashier/Sales Floor Associate, you'll handle customer transactions, keep the store stocked, and build lasting relationships with customers and donors.

Responsibilities

• Ensures 100% donor and customer satisfaction.
• Itemizes purchases on the point-of-sale (POS) system, handles cash and makes change, and implements agency programs, i.e., Round Up, Loyalty, etc.
• Utilizes POS software to input starting and ending cash amounts and maintain accurate customer records.
• Handles customer disputes, makes exchanges according to policy, and assists customers in a friendly and helpful manner.
• Assists in stock rotation, merchandising racks, shelves, and other displays in a presentable manner.
• Assists store team leadership in the training of new personnel.
• Assists in maintaining a clean store, such as cleaning shelves, dusting, vacuuming floors, and cleaning windows and mirrors.
• Assists with floor running, apparel rotation, and cleaning dressing rooms as needed.
• Follows all agency safety policies and guidelines. Actively participates with supervisor and team members to address identified safety concerns.
• Embodies DGR (Donated Goods Retail) MODE Guiding Principles.
• Ends every transaction with "You changed a life today, Thank you!"
• Other duties as assigned

Qualifications

• Strength in mathematics
• Experience with computers preferred
• Strong people and customer service skills
• Prior retail experience preferred
• Able to identify shades and tones of color and visually inspect clothing
• High school diploma or GED preferred

Benefits

• Bonus incentive plan
• Daily Pay
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount

Employees who work full-time are also eligible for:

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.