Retail Cashier & Customer Experience Champion

JCPenney; Council Bluffs (IA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Associate discount

Health benefits

Paid holidays

401(k) with company match

Job summary

JCPenney is seeking a cashier to deliver exceptional customer service and support a smooth checkout experience at our store. You will handle transactions, assist with returns, and participate in omnichannel and inventory activities.

You will promote rewards and gift programs to help drive sales while upholding company standards for shrink, safety, and attendance. The role emphasizes greeting customers, resolving issues, and maintaining high performance in service, sales, and operational metrics,

Qualifications

• Greet customers and provide helpful service.
• Assist with returns, re-ticketing and process transactions.
• Promote programs to drive sales and loyalty.

Responsibilities

• Greets and assists customers while providing excellent customer service.
• Completes checkout processes including returns and re-ticketing; supports signing and merchandising standards.
• Assists with Omnichannel efforts; supports recovery and inventory processes; participates in annual inventory.

Skills

Customer service

Sales mindset

Cash handling

POS operations

Tools

POS system

Mobile POS

Job description

JCPenney is seeking a cashier to deliver exceptional customer service and support a smooth checkout experience at our store. You will handle transactions, assist with returns, and participate in omnichannel and inventory activities.

You will promote rewards and gift programs to help drive sales while upholding company standards for shrink, safety, and attendance. The role emphasizes greeting customers, resolving issues, and maintaining high performance in service, sales, and operational metrics,