Cashier & Customer Experience Pro

JCPenney; Wyoming (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Employee discount

Paid vacation/holidays

Job summary

JCPenney is seeking a Cashier to deliver outstanding customer service and drive sales at the register. You will greet customers, assist with purchases, returns, and rewards programs, while maintaining checkout standards and supporting store operations.

You will participate in inventory and omnichannel activities, ensure safety and loss-prevention goals, and contribute to a positive, fast-paced environment where attentive service and accuracy matter for every guest.

Qualifications

• Excellent customer service and communication skills are required.
• Experience in retail or service environments preferred.
• Ability to resolve customer concerns and upsell where appropriate.
• Strong reliability and teamwork in a fast-paced store.

Responsibilities

• Greeting and assisting customers to create a positive shopping experience.
• Handle checkout processes, returns, and re-ticketing with accuracy.
• Support Omnichannel and in-store operations, replenishment and inventory tasks.
• Maintain safety, shrink prevention and adherence to company standards.

Skills

Customer service

Sales

Communication

Problem solving

Job description

JCPenney is seeking a Cashier to deliver outstanding customer service and drive sales at the register. You will greet customers, assist with purchases, returns, and rewards programs, while maintaining checkout standards and supporting store operations.

You will participate in inventory and omnichannel activities, ensure safety and loss-prevention goals, and contribute to a positive, fast-paced environment where attentive service and accuracy matter for every guest.