Retail Cashier & Customer Experience Pro

JCPenney; Roanoke (VA); On-site; USD 17,908 - 22,386; Part time

Benefits offered by this job

Associate discount

Benefits package

Job summary

JCPenney is seeking a cashier to deliver excellent customer service and drive sales at the register and throughout the store. You will handle checkout processes, returns, and signings while supporting omnichannel initiatives and inventory tasks.

The role emphasizes customer engagement, adherence to company standards, and active participation in merchandising and store operations. We offer a discount for associates and a comprehensive benefits package where eligible.

Qualifications

• Excellent customer service and problem solving to resolve issues and drive sales.
• Ability to engage customers and assist with credit, rewards and gift cards.
• Strong communication and teamwork to support omnichannel and in-store operations.
• Proactive in maintaining checkout standards and store presentation.

Responsibilities

• Greet and assist customers, provide outstanding service and promote store programs.
• Complete checkout processes, handle returns, and support signings and merchandising at checkouts.
• Assist with Omnichannel efforts, recovery, put backs and inventory processes.
• Support shrink and safety initiatives and meet performance standards.

Skills

Customer service

Sales

Problem solving

Communication

Tools

POS device

Job description

JCPenney is seeking a cashier to deliver excellent customer service and drive sales at the register and throughout the store. You will handle checkout processes, returns, and signings while supporting omnichannel initiatives and inventory tasks.

The role emphasizes customer engagement, adherence to company standards, and active participation in merchandising and store operations. We offer a discount for associates and a comprehensive benefits package where eligible.