Cashier & Customer Experience Champion

JCPenney; Attleboro (MA); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney is seeking a Cashier to support customer service and sales at the checkout, ensuring a positive experience and efficient transaction handling. You will engage customers in credit, rewards, and gift card programs, contribute to omnichannel and inventory processes, and uphold safety and performance standards in daily duties.

Key responsibilities include greeting customers, completing checkouts, handling returns, and supporting merchandising at the front end while meeting shrink and

Qualifications

• Greet and assist customers while providing excellent service and resolving problems.
• Promote programs to drive sales and enhance service (credit, rewards, gift cards).
• Maintain checkout standards and assist with omnichannel and inventory tasks.

Responsibilities

• Greet and assist customers at checkout and resolve issues.
• Complete checkout processes including returns and re-ticketing; maintain signing and merchandising standards at all checkouts.

Skills

Customer service

Sales

Problem solving

Communication

Teamwork

Job description

JCPenney is seeking a Cashier to support customer service and sales at the checkout, ensuring a positive experience and efficient transaction handling. You will engage customers in credit, rewards, and gift card programs, contribute to omnichannel and inventory processes, and uphold safety and performance standards in daily duties.

Key responsibilities include greeting customers, completing checkouts, handling returns, and supporting merchandising at the front end while meeting shrink and