Cashier & Customer Experience Champion

JCPenney; Town of Cheektowaga (NY); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Employee discount

Paid holidays

Job summary

JCPenney is seeking a Cashier to deliver customer service and sales experiences at the checkout, maintain standards, and assist with general operations including omnichannel efforts and inventory control.

The role focuses on supporting shrink/safety targets, executing at the register, and contributing to a positive shopping experience for customers. Training and benefits are provided for eligible associates.

Qualifications

• Customer service and sales experience.
• Ability to operate at checkout and handle returns/repairs.
• Familiarity with omnichannel tasks and inventory processes.

Responsibilities

• Customer Service & Sales: greet customers, assist, and promote programs to drive sales.
• Checkout Standards: complete transactions, returns, and merchandising at checkouts; use POS on Mobile Warrior.
• General Operations: assist omnichannel efforts, recovery, put-backs, and fitting room maintenance; participate in inventory processes.
• Performance Standards: support shrink and safety initiatives; meet iCAP and performance targets.

Job description

JCPenney is seeking a Cashier to deliver customer service and sales experiences at the checkout, maintain standards, and assist with general operations including omnichannel efforts and inventory control.

The role focuses on supporting shrink/safety targets, executing at the register, and contributing to a positive shopping experience for customers. Training and benefits are provided for eligible associates.