Retail Cashier & Customer Experience Specialist

JCPenney; Bay Shore (NY); On-site; USD 23,419 - 28,929; Part time

Benefits offered by this job

Associate discount

Paid holidays

Job summary

JCPenney is seeking a Cashier to deliver strong customer service and drive sales at the checkout. You will assist with omnichannel tasks, inventory recovery, and maintain checkout standards while supporting a positive shopping experience.

The role emphasizes product promotions, program knowledge, and adherence to safety and performance goals. Join a team that values accountability and customer-first service.

Qualifications

• Customer service experience preferred.
• Ability to resolve customer questions and complaints.
• Support omnichannel initiatives and store processes.
• Uphold store standards and performance metrics.

Responsibilities

• Customer Service & Sales - greet and assist customers, promote programs, and help drive sales.
• Checkout Standards - process transactions, handle returns, and maintain signing standards.
• General Operations - assist omnichannel efforts, recovery, and inventory tasks.
• Performance Standards - meet shrink, safety, attendance, and iCAP targets.

Skills

Customer service

Sales experience

Problem solving

Attention to detail

Tools

POS

Job description

JCPenney is seeking a Cashier to deliver strong customer service and drive sales at the checkout. You will assist with omnichannel tasks, inventory recovery, and maintain checkout standards while supporting a positive shopping experience.

The role emphasizes product promotions, program knowledge, and adherence to safety and performance goals. Join a team that values accountability and customer-first service.