Retail Cashier & Customer Experience Specialist

JCPenney; Casper (WY); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Associate discount

Benefits package

Paid holidays

401(k) with company match

Job summary

JCPenney Cashier position focuses on delivering friendly customer service and accurate sales transactions at the point of sale, while maintaining checkout standards and supporting store operations including omnichannel and inventory tasks.

As a cashier you will engage customers, handle returns and re-ticketing, promote rewards programs, and uphold performance standards tied to shrink, safety, and attendance, with eligibility for a competitive benefits package and associate discount.

Qualifications

• Provide excellent customer service and assist with credit, rewards and gift card programs.
• Greet customers and resolve problems to drive sales and satisfaction.
• Adhere to checkout standards and assist with returns and re-ticketing.
• Support omnichannel efforts and participate in inventory processes.

Responsibilities

• Customer Service & Sales - Greets and assists customers while providing excellent customer service.
• Checkout Standards - Completes checkout processes including returns and re-ticketing.
• General Operations - Assists with Omnichannel efforts and inventory processes.
• Performance Standards - Supports shrink and safety initiatives and attendance metrics.

Skills

Customer service

Sales assistance

Problem solving

Communication

Team collaboration

Job description

JCPenney Cashier position focuses on delivering friendly customer service and accurate sales transactions at the point of sale, while maintaining checkout standards and supporting store operations including omnichannel and inventory tasks.

As a cashier you will engage customers, handle returns and re-ticketing, promote rewards programs, and uphold performance standards tied to shrink, safety, and attendance, with eligibility for a competitive benefits package and associate discount.