Retail Car Operations & Service Associate

CarMax Business Services; Inglewood (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

CarMax Inglewood, CA is seeking a Business Operations Associate to be the backbone of store operations, handling sales, auctions, appraisals, paperwork, and cash management with accuracy.

You will train new associates, support multiple departments, and ensure compliance with EH&S; requires strong organization, data entry, and communication to customers and internal teams in a fast-paced setting.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Greet customers and guide them through paperwork processes with excellent service.
• Process and audit paperwork for retail and wholesale sales, including deal jackets and DMV documentation.
• Manage auction and appraisal transactions with accurate titles and payoffs.
• Handle cash management tasks, including deposits and security protocols.
• Train and mentor new associates and support store operations across departments.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information.
• Follow EH&S requirements and maintain a clean, orderly work area.

Skills

Data entry

Organizational skills

MS Office proficiency

Strong communication

Lift up to 20 lbs

Confidentiality & integrity

Flexible schedules

Tools

Data entry systems

Microsoft Office

Job description

CarMax Inglewood, CA is seeking a Business Operations Associate to be the backbone of store operations, handling sales, auctions, appraisals, paperwork, and cash management with accuracy.

You will train new associates, support multiple departments, and ensure compliance with EH&S; requires strong organization, data entry, and communication to customers and internal teams in a fast-paced setting.