Retail Brand & Ops Leader

JCrew Stores / Ashe DC Grace Holmes, Inc.; Town of Cherry Creek (NY); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded product

Competitive PTO including holidays

401(k) with company matching

Medical, dental, vision, and life ins.

Discounts on entertainment, travel, &—

Other employee perks as per policy

Job summary

J.Crew Group is seeking an Associate Manager to lead a store team, drive profitability, and deliver exceptional customer experiences.

You will partner with the Store Director, oversee a division, coach staff, and recruit and train while fostering a collaborative, inclusive environment. Availability for nights, weekends, and holidays is required.

Strong fashion knowledge and a passion for brand, customers, and teams are essential as you manage operations, merchandising and technology.

Qualifications

• 3+ years of full-time retail management experience.
• Passion for brand, customers and teams.
• Scheduling flexibility including nights, weekends and holidays.

Responsibilities

• Collaborate with Store Director to maximize profitability.
• Own designated division: Visual Merchandising, Operations, HR, Service & Selling.
• Manage store operations, systems and technology.
• Support recruiting, training and development.
• Foster a collaborative working environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class service.
• Engage community and build loyalty through events.
• Step into various sales floor roles as needed.

Skills

Retail management

Customer service

Team leadership

Fashion knowledge

Flexibility

Problem solving

Job description

J.Crew Group is seeking an Associate Manager to lead a store team, drive profitability, and deliver exceptional customer experiences.

You will partner with the Store Director, oversee a division, coach staff, and recruit and train while fostering a collaborative, inclusive environment. Availability for nights, weekends, and holidays is required.

Strong fashion knowledge and a passion for brand, customers, and teams are essential as you manage operations, merchandising and technology.