Retail Associate Manager - Lead Store Operations & Service

F J Crew Building Contractors Ltd; Cary (NC); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Discounts on products

Paid time off

401(k) plan

Medical, dental, vision & life ins.

Discounts on entertainment/travel

Job summary

J.Crew Group (JCG) is seeking an Associate Manager to join its leadership team. You will be responsible for driving profitability through customer connections, brand loyalty, and strong team performance.

You may cover multiple roles on the sales floor to sustain operational excellence. You will coach and guide colleagues, manage a designated division such as Visual Merchandising, Operations, HR, or Service & Selling, and partner with the Store Director to ensure outstanding results and a

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Team leadership

Customer service

Scheduling flexibility

Problem solving

Job description

J.Crew Group (JCG) is seeking an Associate Manager to join its leadership team. You will be responsible for driving profitability through customer connections, brand loyalty, and strong team performance.

You may cover multiple roles on the sales floor to sustain operational excellence. You will coach and guide colleagues, manage a designated division such as Visual Merchandising, Operations, HR, or Service & Selling, and partner with the Store Director to ensure outstanding results and a