Retail Brand Associate - Omnichannel Experience

Banana Republic

Oak Brook (IL)

On-site

USD 21,000 - 22,000

Full time

17 hours ago
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Benefits offered by this job

Merchandise discount 50% off
Competitive PTO
Volunteer hours
401(k) with company match
Employee stock purchase plan
Medical, dental, vision and life ins.

Job summary

Banana Republic is seeking a Brand Associate to bring our story to life for customers. You will educate shoppers, drive sales through thoughtful product knowledge and consultative service, and deliver an elevated experience across in-store and digital channels.

Collaborating with store leadership, you will uphold brand standards, maintain a polished sales floor, and assist with fitting rooms, checkout, and back-of-house operations while supporting a seamless omni-channel experience for every

Qualifications

  • Customer service experience in retail preferred.
  • Strong communication with customers and team.
  • Willing to work a flexible schedule including holidays, evenings, weekends.
  • Able to use retail technology.
  • Moderate physical capability to move around floor and lift up to 30 lbs.

Responsibilities

  • Engage with customers to drive sales and service using suggestive selling.
  • Educate customers about loyalty programs and products.
  • Provide exceptional omni-channel customer experiences.
  • Maintain a neat, clean, and organized work area.
  • Support sales floor, fitting rooms, cash wrap, and back of house as needed.
  • Handle customer interactions and returns courteously.
  • Meet personal goals aligned with store objectives.

Skills

Communication
Customer Service
Retail Experience
Flexible Schedule
Lifting up to 30 lbs

Job description

Banana Republic is seeking a Brand Associate to bring our story to life for customers. You will educate shoppers, drive sales through thoughtful product knowledge and consultative service, and deliver an elevated experience across in-store and digital channels.

Collaborating with store leadership, you will uphold brand standards, maintain a polished sales floor, and assist with fitting rooms, checkout, and back-of-house operations while supporting a seamless omni-channel experience for every

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