Retail Brand Associate - Omnichannel Experience

Banana Republic; Oak Brook (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount 50% off

Competitive PTO

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Banana Republic is seeking a Brand Associate to bring our story to life for customers. You will educate shoppers, drive sales through thoughtful product knowledge and consultative service, and deliver an elevated experience across in-store and digital channels.

Collaborating with store leadership, you will uphold brand standards, maintain a polished sales floor, and assist with fitting rooms, checkout, and back-of-house operations while supporting a seamless omni-channel experience for every

Qualifications

• Customer service experience in retail preferred.
• Strong communication with customers and team.
• Willing to work a flexible schedule including holidays, evenings, weekends.
• Able to use retail technology.
• Moderate physical capability to move around floor and lift up to 30 lbs.

Responsibilities

• Engage with customers to drive sales and service using suggestive selling.
• Educate customers about loyalty programs and products.
• Provide exceptional omni-channel customer experiences.
• Maintain a neat, clean, and organized work area.
• Support sales floor, fitting rooms, cash wrap, and back of house as needed.
• Handle customer interactions and returns courteously.
• Meet personal goals aligned with store objectives.

Skills

Communication

Customer Service

Retail Experience

Flexible Schedule

Lifting up to 30 lbs

Job description

Banana Republic is seeking a Brand Associate to bring our story to life for customers. You will educate shoppers, drive sales through thoughtful product knowledge and consultative service, and deliver an elevated experience across in-store and digital channels.

Collaborating with store leadership, you will uphold brand standards, maintain a polished sales floor, and assist with fitting rooms, checkout, and back-of-house operations while supporting a seamless omni-channel experience for every