Brand Experience Associate – Omnichannel Fashion

Banana Republic; New York (NY); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan

Medical, dental, vision

Job summary

Banana Republic in the United States is seeking a Brand Associate to bring our brand to life for customers. You will deliver excellent service, educate shoppers about products, and use your knowledge to inspire and wardrobe customers.

Through collaboration with leadership, you’ll create a best-in-class experience using an omni-channel approach. You are a strong communicator, passionate about retail, and able to work flexible hours including evenings and weekends.

Qualifications

• Be a good communicator who can effectively interact with customers and your team to meet goals.
• Customer-focused service provider both on and off the sales floor to help deliver an exceptional experience.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, open to feedback and action.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Sales

Team player

Job description

Banana Republic in the United States is seeking a Brand Associate to bring our brand to life for customers. You will deliver excellent service, educate shoppers about products, and use your knowledge to inspire and wardrobe customers.

Through collaboration with leadership, you’ll create a best-in-class experience using an omni-channel approach. You are a strong communicator, passionate about retail, and able to work flexible hours including evenings and weekends.