Seasonal Brand Associate: Omni-Channel Retail

Banana Republic; Durham (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Discounts

Paid time off

Volunteer hours

401(k) match

Employee stock purchase plan

Medical/dental/vision/life insurance

See more benefits

Job summary

Banana Republic is seeking a Brand Associate to bring the brand to life for customers through outstanding service and expert product knowledge. You’ll educate shoppers, engage with them across channels, and collaborate with leadership to deliver a best-in-class experience.

You’ll promote loyalty programs, drive sales with thoughtful recommendations, and support operations across the sales floor, fitting room, and cash wrap while maintaining a neat workspace.

Qualifications

• Excellent communication and customer service skills.
• Strong retail or service industry experience.
• Ability to educate customers about loyalty programs.
• Comfort using omnichannel sales tools.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Provide excellent customer service and engage with customers to build brand loyalty.
• Educate customers on loyalty programs and product features.
• Drive sales using suggestive selling and product knowledge.
• Leverage all omnichannel offerings to enhance the shopping experience.
• Support store operations on the sales floor, fitting room, cash wrap, and back of house.
• Maintain a neat, clean, and organized work area.
• Handle customer interactions and resolve issues courteously and professionally.
• Contribute to hitting personal and store-level goals.

Skills

Communication

Customer service

Retail experience

Omnichannel

Flexible schedule

Job description

Banana Republic is seeking a Brand Associate to bring the brand to life for customers through outstanding service and expert product knowledge. You’ll educate shoppers, engage with them across channels, and collaborate with leadership to deliver a best-in-class experience.

You’ll promote loyalty programs, drive sales with thoughtful recommendations, and support operations across the sales floor, fitting room, and cash wrap while maintaining a neat workspace.