Brand Experience Associate - Fashion Retail & Omni-Channel

Banana Republic; Gilroy (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) with company match

Medical, dental, vision

Job summary

Banana Republic is seeking a Brand Associate to bring the brand to life for customers and provide exceptional service. You will educate customers, promote loyalty programs, and collaborate with leadership to deliver a seamless omni-channel experience.

Join a team that values storytelling, high-quality craftsmanship, and a positive work environment as you help customers explore and wardrobe with confidence across store and online channels.

Qualifications

• Excellent customer service and communication skills.
• Customer-focused service mindset for in-store and omni-channel experiences.
• Willingness to work a flexible schedule including holidays, evenings, weekends.
• Problem solver with a proactive attitude and continuous improvement mindset.
• Ability to use retail technology and tools on the sales floor.

Responsibilities

• Engage with customers to drive sales and deliver a best-in-class customer experience.
• Educate customers about our loyalty programs and product features.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, organized work area and handle customer interactions professionally.
• Utilize omnichannel offerings to enhance the customer journey.
• Contribute to achieving store goals and personal performance targets.

Skills

Good communicator

Customer focused

Retail passion

Problem solver

Flexible schedule

Retail technology

Job description

Banana Republic is seeking a Brand Associate to bring the brand to life for customers and provide exceptional service. You will educate customers, promote loyalty programs, and collaborate with leadership to deliver a seamless omni-channel experience.

Join a team that values storytelling, high-quality craftsmanship, and a positive work environment as you help customers explore and wardrobe with confidence across store and online channels.