Retail Branch Leader: Sales & Service Innovator

F.N.B. Corporation; Winston-Salem (NC); Presencial; USD 52.000 - 68.000; Jornada completa

Descripción de la vacante

F.N.B. Corporation in Winston-Salem, NC is seeking an Assistant Branch Manager to help lead the Retail branch and sales team. You will drive customer service, manage referrals, and ensure compliant execution of branch transactions while promoting bank products.

The role emphasizes coaching staff, monitoring sales results, and maintaining data quality in referrals and accounts, with adherence to risk and regulatory standards.

Formación

• High School or GED required.
• 2 years of related experience.
• Excellent customer service and communication skills.
• Knowledge of banking policies, consumer products and services.
• Ability to input and maintain data using branch technology.

Responsabilidades

• Promotes the sales process through referrals and outbound calls.
• Identify customer financial needs and recommend banking products.
• Coach branch staff on prescribed sales activities.
• Oversee daily sales activity and shift operations.
• Perform teller transactions as needed.
• Ensure compliance with policies and risk management.

Conocimientos

Excellent customer service

Excellent communication

Organizational skills

Detail-oriented

Personal computer proficiency

MS Word (basic)

MS Excel (intermediate)

MS PowerPoint (basic)

Sales and customer service

Knowledge of banking policies

Experience in related position

Educación

High School or GED

Herramientas

MS Word

MS Excel

MS PowerPoint

Descripción del empleo

F.N.B. Corporation in Winston-Salem, NC is seeking an Assistant Branch Manager to help lead the Retail branch and sales team. You will drive customer service, manage referrals, and ensure compliant execution of branch transactions while promoting bank products.

The role emphasizes coaching staff, monitoring sales results, and maintaining data quality in referrals and accounts, with adherence to risk and regulatory standards.