Retail Branch Sales & Service Leader

F.N.B. Corporation; Lexington (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

The Assistant Branch Manager position at F.N.B. Corporation is based in Lexington, North Carolina. The role focuses on meeting customer needs in the retail branch, supporting the sales team, and executing consumer banking standards.

The incumbent will develop a referral network, drive leads, and ensure service quality while adhering to bank policies and core values. Strong communication and people skills are essential for success.

Qualifications

• High School or GED required.
• 2+ years of job-related experience.
• Knowledge of banking policies, procedures, consumer products and services.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process through referral management and identifying customer financial needs.
• Input and maintain data for referrals, customers, and applicants using branch technology.
• Assist with daily sales activity through coaching and monitoring results.
• Handle branch operational duties, schedule work, manage vault cash, and perform teller transactions as needed.
• Perform other related duties and projects as assigned.
• Act as a risk manager and ensure compliance with regulations and company policies.

Skills

Excellent customer service

Excellent communication

Organizational skills

Analytical skills

Interpersonal skills

PC literacy

MS Word

MS Excel

MS PowerPoint

Sales experience

Knowledge of banking products

Sales and customer service

Education

High School or GED

Job description

The Assistant Branch Manager position at F.N.B. Corporation is based in Lexington, North Carolina. The role focuses on meeting customer needs in the retail branch, supporting the sales team, and executing consumer banking standards.

The incumbent will develop a referral network, drive leads, and ensure service quality while adhering to bank policies and core values. Strong communication and people skills are essential for success.