Retail Branch Supervisor & Sales Lead

FNB Corporation; Monroe (NC); On-site; USD 55,000 - 62,000; Full time

Job summary

F.N.B. Corporation is seeking an Assistant Branch Manager in Monroe, NC to support branch leadership, drive sales through referrals, and manage daily operations. You will coach staff, handle customer transactions, and ensure branch policies and risk controls are followed.

You will develop personal referral networks, convert transactions into qualified sales or referrals, and promote FNB digital products in customer interactions. Strong communication and organizational skills are essential.

Qualifications

• High School diploma or GED required.
• Minimum 2 years of related experience in banking/retail environment.
• Excellent customer service and communication skills; ability to build relationships.

Responsibilities

• Promote sales through referral management and outbound calling.
• Assist in managing branch and sales team to meet customer needs.
• Input referrals and customer data accurately using branch technology; maintain data quality.
• Lead daily sales activity through coaching and pre-shift huddles; monitor results.

Skills

Customer service

Communication skills

Organizational skills

Interpersonal skills

Attention to detail

PC proficiency (MS Office)

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is seeking an Assistant Branch Manager in Monroe, NC to support branch leadership, drive sales through referrals, and manage daily operations. You will coach staff, handle customer transactions, and ensure branch policies and risk controls are followed.

You will develop personal referral networks, convert transactions into qualified sales or referrals, and promote FNB digital products in customer interactions. Strong communication and organizational skills are essential.