Retail Branch Growth & Service Leader

FNB Corporation; Mooresville (NC); Hybrid; USD 48,000 - 64,000; Full time

Job summary

FNB Corporation in Mooresville, NC seeks an Assistant Branch Manager to support branch sales and service. You will develop referrals, coach staff, and ensure quality customer interactions while following FNB policies and risk controls.

Responsibilities include promoting banking products, handling teller duties when needed, and maintaining data accuracy across customer and referral records within the branch system.

Qualifications

• High School diploma or GED required.
• 2+ years of related experience.

Responsibilities

• Promotes the sales process through referral management, outbound calling, and identifying customer financial needs.
• Make recommendations in cross-selling bank products to meet customer banking needs.
• Input referrals and customers into branch technology and maintain data quality.
• Assist with daily sales activity by coaching staff and conducting pre-shift huddles.
• Perform traditional teller transactions as needed.
• Adhere to FNB policies and risk management procedures.

Skills

Excellent customer service

Excellent communication

Organizational

Analytical

Interpersonal

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Experience in a related position

Knowledge of banking policies

Sales and customer service

Education

High School diploma or GED

Job description

FNB Corporation in Mooresville, NC seeks an Assistant Branch Manager to support branch sales and service. You will develop referrals, coach staff, and ensure quality customer interactions while following FNB policies and risk controls.

Responsibilities include promoting banking products, handling teller duties when needed, and maintaining data accuracy across customer and referral records within the branch system.