Retail Branch Lead: Sales & Customer Growth

F.N.B. Corporation; Pocono Township (PA); Sur place; USD 48 000 - 65 000; Plein temps

Résumé du poste

F.N.B. Corporation is seeking an Assistant Branch Manager in the Retail unit to lead branch sales and customer service initiatives. The role focuses on developing a referral network, executing leads, and converting transactions into qualified sales or referrals.

The incumbent will manage daily sales activities, coach staff, and ensure adherence to policies while handling branch operations and risk controls.

Qualifications

• High School diploma or GED required.
• Minimum 2 years of related experience.
• Strong customer service, communication, and banking knowledge.

Responsabilités

• Promote sales through referrals and outbound calling.
• Recommend bank products to meet customer needs.
• Input and maintain data quality for referrals, customers, and applications.
• Assist with daily sales activity and coach staff.
• Perform branch operations including scheduling, vault cash, and teller duties.
• Ensure compliance with policies and risk management.

Connaissances

Customer service

Communication

Organizational skills

Interpersonal skills

Detail-oriented

Problem-solving

Banking knowledge

Sales experience

Leadership potential

Time management

Formation

High School diploma or GED

Outils

MS Word

MS Excel

MS PowerPoint

Banking software

Description du poste

F.N.B. Corporation is seeking an Assistant Branch Manager in the Retail unit to lead branch sales and customer service initiatives. The role focuses on developing a referral network, executing leads, and converting transactions into qualified sales or referrals.

The incumbent will manage daily sales activities, coach staff, and ensure adherence to policies while handling branch operations and risk controls.