Retail Banking Support Specialist

Peoples Bank Master; Newton (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank in Newton, NC is seeking an entry-level Customer Service Associate to engage customers about their financial needs, open and document accounts, and promote bank services.

Responsibilities include delivering exceptional service, referring customers to cross-sell opportunities, and supporting the bank's goals and customer-focused sales culture. Travel may be required to service customers in the market area.

Qualifications

• High School Diploma required.
• Associate or Bachelor in Business preferred.
• 1-3 years of experience in branch banking, retail sales or customer service.

Responsibilities

• Deliver exceptional customer service and engage customers about financial needs.
• Recommend, open, and document appropriate accounts.
• Promote Peoples Bank products and refer to business partners.
• Support bank goals, mission, and customer-focused sales culture.

Skills

Customer service

Communication

Sales

Detail orientation

Basic math

Computer skills

Education

High School Diploma

Associate in Business

Bachelor in Business

Job description

Peoples Bank in Newton, NC is seeking an entry-level Customer Service Associate to engage customers about their financial needs, open and document accounts, and promote bank services.

Responsibilities include delivering exceptional service, referring customers to cross-sell opportunities, and supporting the bank's goals and customer-focused sales culture. Travel may be required to service customers in the market area.