Customer-Focused Personal Banker: Service & Cross-Sell Expert

Peoples Bank - Newton, NC; Newton (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

Peoples Bank in Newton, NC seeks a customer service oriented professional to engage customers about financial needs and our services. You will recommend, open, and document accounts, and refer to business partners to support sales goals.

The role requires 1–3 years in branch banking or retail/customer service, with strong communication and organizational skills, and willingness to travel within the market area.

Qualifications

• High School Diploma required.
• Associates or Bachelor’s in Business, or equivalent experience a plus.
• 1–3 years of experience in branch banking, retail sales or customer service.

Responsibilities

• Deliver exceptional customer service and engage customers about financial needs and services.
• Recommend, open, and document appropriate accounts and related services; make referrals to business partners.

Skills

Customer service

Sales skills

Communication

Organizational skills

Math skills

Computer skills

Travel readiness

Education

High School Diploma

Associate or Bachelor’s in Business or equivalent

Job description

Peoples Bank in Newton, NC seeks a customer service oriented professional to engage customers about financial needs and our services. You will recommend, open, and document accounts, and refer to business partners to support sales goals.

The role requires 1–3 years in branch banking or retail/customer service, with strong communication and organizational skills, and willingness to travel within the market area.