Retail Banking Specialist: Open Accounts & Drive Growth

First-Horizon-Bank; Covington (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical with wellness incentives

Dental and vision

HSA with company match

Maternity and parental leave

401(k) with 6% match

Job summary

First Horizon Bank is seeking a customer service-oriented associate for on-site work in Covington, LA. You will handle daily banking transactions, open checking and savings accounts, and support sales through outbound calls.

You will identify client needs, cross-sell products, and assist with loan applications. The role requires adherence to bank policies and participation in ongoing training.

Qualifications

• High school diploma or GED and 1 year of Teller experience preferred.
• Completion of background/credit check as part of employment process.
• S.A.F.E Mortgage Licensing Act compliance and ongoing employment requirements.

Responsibilities

• Provide teller and platform support to minimize client wait times and ensure quality service.
• Identify client needs through consultative conversations and recommend products.

Skills

Customer service

Outbound calls

Consultative selling

Cross-selling

Communication

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank is seeking a customer service-oriented associate for on-site work in Covington, LA. You will handle daily banking transactions, open checking and savings accounts, and support sales through outbound calls.

You will identify client needs, cross-sell products, and assist with loan applications. The role requires adherence to bank policies and participation in ongoing training.