Retail Banking Specialist: Growth, Service & Community

Woodforest National Bank; Glen Allen (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships. You will focus on delivering exceptional service, proactively marketing products, and maintaining operational excellence in a fast-paced branch environment.

The role emphasizes ownership, service, integrity, and community engagement, with opportunities to support digital banking tools and branch marketing initiatives. High school diploma required, and the position is full-time.

Qualifications

• Minimum 2 years of retail sales or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on branch needs.
• Commitment to confidentiality and following policies and procedures.

Responsibilities

• Serve as frontline ambassador and build customer relationships through excellent service.
• Identify customer needs and recommend banking solutions.
• Open deposits and assist with account openings and basic transactions.
• Support branch marketing efforts and community engagement.
• Uphold Woodforest Core Values and maintain compliance with policies.

Skills

Proactive sales

Coaching receptiveness

Sales and service mindset

Problem solving

Excellent communication

Education

High School Diploma

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships. You will focus on delivering exceptional service, proactively marketing products, and maintaining operational excellence in a fast-paced branch environment.

The role emphasizes ownership, service, integrity, and community engagement, with opportunities to support digital banking tools and branch marketing initiatives. High school diploma required, and the position is full-time.