Retail Banking Relationship Specialist

Woodforest National Bank; La Porte (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience by building and growing retail customer relationships through exceptional service and proactive marketing of products and services.

The role emphasizes ownership, service, and integrity within a fast-paced retail environment, with a focus on operating with accuracy, compliance, and teamwork to support branch goals and community engagement.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Ability to work flexible or extended hours based on retail branch needs.
• Demonstrated willingness to accept coaching and feedback to improve performance.

Responsibilities

• Identify customer needs and recommend appropriate banking solutions.
• Open and maintain deposit accounts and consumer loan products with accuracy.
• Provide dependable, efficient service while maintaining professionalism in a fast-paced retail environment.

Skills

Customer service

Sales skills

Communication

Problem solving

Education

High School Diploma

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience by building and growing retail customer relationships through exceptional service and proactive marketing of products and services.

The role emphasizes ownership, service, and integrity within a fast-paced retail environment, with a focus on operating with accuracy, compliance, and teamwork to support branch goals and community engagement.