Retail Banking Solutions Specialist

Solvay Bank; Town of De Witt (NY); Sur place; USD 24 000 - 36 000; Plein temps

Résumé du poste

Solvay Bank is seeking a Banking Solutions Representative Branch Manager to deliver exceptional client service and expert guidance on retail banking products. You will manage teller and platform operations, open accounts, and assist customers with deposits, loans and digital banking tools.

The role emphasizes cross-selling, meeting sales goals, and maintaining accurate cash handling. Strong communication and a customer-first attitude are essential to thrive in our community-focused bank.

Qualifications

• Minimum one year of retail banking experience.
• MS Office proficiency and ability to learn new software quickly.
• Exceptional customer service standards.
• Ability to multi-task with diverse customers and procedures.

Responsabilités

• Delivers excellence in customer service and education to Solvay Bank customers.
• Takes initiative in welcoming customers and assessing needs.
• Educates customers on deposit, loan products and changes to accounts.
• Cross-sells bank products and refers customers to other departments as needed.
• Balances daily cash drawer and processes transactions.
• Assists with Safe Deposit access and questions.

Connaissances

Customer service

Multi-tasking

Adaptability

Communication

Outils

Microsoft Office

Description du poste

Solvay Bank is seeking a Banking Solutions Representative Branch Manager to deliver exceptional client service and expert guidance on retail banking products. You will manage teller and platform operations, open accounts, and assist customers with deposits, loans and digital banking tools.

The role emphasizes cross-selling, meeting sales goals, and maintaining accurate cash handling. Strong communication and a customer-first attitude are essential to thrive in our community-focused bank.