Retail Banking Sales & Service Specialist

Woodforest National Bank; West Union (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Woodforest National Bank in Ohio seeks a Banker to serve as a frontline ambassador and grow retail customer relationships through exceptional service and proactive marketing of banking solutions. You will execute operations with accuracy while adhering to bank policies and core values.

The role emphasizes ownership, service, integrity, and community involvement, with flexibility to support branch needs in a fast-paced retail environment.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience
• Demonstrated willingness to accept coaching and feedback to improve performance
• Strong communication, organizational, and problem-solving skills
• Ability to work flexible or extended hours based on retail branch needs

Responsibilities

• Identify customer needs and recommend appropriate banking solutions
• Open and maintain deposit accounts and consumer loan products
• Provide warm, personalized service and explain products clearly
• Participate in local marketing efforts to drive branch traffic

Skills

Retail sales

Customer service

Communication

Organizational skills

Problem-solving

Flexibility

Coaching openness

Education

High School Diploma

Tools

Cisco Duo

Job description

Woodforest National Bank in Ohio seeks a Banker to serve as a frontline ambassador and grow retail customer relationships through exceptional service and proactive marketing of banking solutions. You will execute operations with accuracy while adhering to bank policies and core values.

The role emphasizes ownership, service, integrity, and community involvement, with flexibility to support branch needs in a fast-paced retail environment.