Relationship Banking Specialist – Employee-Owned

Woodforest National Bank; Alliance (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Banker in Ohio to engage customers, open accounts, and process transactions. You will contribute to sales by recommending bank products and services aligned with customer needs, while delivering friendly, accurate service.

The role emphasizes in-store banking experience, positive engagement, and opportunities for advancement within a nationally recognized, employee-owned bank.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

Education

High School Diploma or equivalent

Associate’s degree + 1 year experience

Bachelor’s degree

Job description

Woodforest National Bank is seeking a Retail Banker in Ohio to engage customers, open accounts, and process transactions. You will contribute to sales by recommending bank products and services aligned with customer needs, while delivering friendly, accurate service.

The role emphasizes in-store banking experience, positive engagement, and opportunities for advancement within a nationally recognized, employee-owned bank.