Relationship Banker - Growth & Service Champion

Woodforest National Bank; Moraine (OH); On-site; USD 40,000 - 56,000; Full time

Job summary

Woodforest National Bank seeks a Banker in Moraine, OH to be a frontline ambassador of the Woodforest Experience. You will build and grow retail customer relationships, deliver exceptional service, and promote banking products with integrity and teamwork.

The role emphasizes ownership, service, and community, requiring flexible hours and a willingness to engage with customers and the branch team to drive sales and maintain compliance in a fast-paced retail setting.

Qualifications

• Minimum 2 years of relevant retail sales and/or customer service experience required.
• Experience in bank branch environment is a plus but not required.
• Willingness to accept coaching and feedback to improve performance.

Responsibilities

• Deliver the Woodforest Experience with warm, personalized customer interactions.
• Explain retail banking products and digital solutions in simple terms.
• Open and maintain deposit accounts and consumer loans with accuracy and compliance.
• Support branch operations, transactions, and adherence to policies and security procedures.

Skills

Retail sales experience

Customer service skills

Active listening

Communication skills

Sales referrals & marketing outreach

Education

High School Diploma or equivalent

Job description

Woodforest National Bank seeks a Banker in Moraine, OH to be a frontline ambassador of the Woodforest Experience. You will build and grow retail customer relationships, deliver exceptional service, and promote banking products with integrity and teamwork.

The role emphasizes ownership, service, and community, requiring flexible hours and a willingness to engage with customers and the branch team to drive sales and maintain compliance in a fast-paced retail setting.