Retail Banking Relationship Specialist II

Woodforest; Weaverville (NC); In loco; USD 36.000 - 54.000; Tempo pieno

Descrizione del lavoro

Woodforest National Bank in North Carolina is seeking a Banker to serve as a frontline ambassador, building lasting customer relationships through exceptional service and proactive product recommendations. You will drive branch performance by identifying customer needs, opening accounts, processing transactions, and explaining banking solutions clearly while embracing Woodforest's values and digital tools.

The role requires at least two years in retail sales or customer service, flexibility with

Competenze

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Mansioni

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and marketing outreach.
• Explain complex solutions clearly to customers.
• Process transactions accurately and open accounts.
• Support digital banking tools and platforms.

Conoscenze

Retail sales

Customer service

Communication

Problem-solving

Flexibility

Organization

Formazione

High School Diploma or equivalent

Strumenti

Cisco Duo app

Descrizione del lavoro

Woodforest National Bank in North Carolina is seeking a Banker to serve as a frontline ambassador, building lasting customer relationships through exceptional service and proactive product recommendations. You will drive branch performance by identifying customer needs, opening accounts, processing transactions, and explaining banking solutions clearly while embracing Woodforest's values and digital tools.

The role requires at least two years in retail sales or customer service, flexibility with