Retail Banking Relationship Specialist

Woodforest National Bank; Columbia (TN); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Woodforest National Bank is seeking a Banker II in Tennessee-Columbia to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships through exceptional service and proactive marketing of products and services.

The role emphasizes ownership, service, community, and integrity, with a focus on operational excellence and compliant practices in a fast-paced branch environment.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsabilités

• Identify customer needs and recommend appropriate banking solutions.
• Achieve individual sales goals through proactive conversations, referrals, and marketing outreach.
• Resolve customer inquiries or concerns at first contact with internal partner support when needed.
• Maintain accurate transaction processing, account opening, and adherence to policies.
• Explain complex financial solutions in a simple, easy-to-understand way.
• Deliver warm, personalized interactions and support digital banking tools.

Formation

High School Diploma or equivalent

Description du poste

Woodforest National Bank is seeking a Banker II in Tennessee-Columbia to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships through exceptional service and proactive marketing of products and services.

The role emphasizes ownership, service, community, and integrity, with a focus on operational excellence and compliant practices in a fast-paced branch environment.