Banking Relationship Specialist II

Woodforest National Bank; Whitehall (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships through exceptional service. You will market banking products, support digital solutions, and uphold Woodforest’s core values in every customer and team interaction.

Ideal candidates will have strong communication, a commitment to accuracy, and flexibility to work extended hours as retail branch needs require. This role emphasizes customer care and community involvement.

Qualifications

• Retail banking or customer service experience preferred.
• Willingness to coaching and feedback to improve performance.
• Ability to handle multiple tasks in a fast-paced retail branch.

Responsibilities

• Deliver warm, personalized interactions and identify customer needs.
• Explain banking products and digital solutions in simple terms.
• Open/maintain deposit accounts and process teller transactions.
• Maintain operational accuracy and comply with policies.

Skills

Retail sales

Customer service

Communication

Problem-solving

Team collaboration

Flexibility

Education

High School Diploma or equivalent

Tools

Cisco Duo

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships through exceptional service. You will market banking products, support digital solutions, and uphold Woodforest’s core values in every customer and team interaction.

Ideal candidates will have strong communication, a commitment to accuracy, and flexibility to work extended hours as retail branch needs require. This role emphasizes customer care and community involvement.