Relationship-Driven Banker II: Retail Banking & Service

Woodforest National Bank; Chattanooga (TN); Vor Ort; USD 36.000 - 60.000; Vollzeit

Zusammenfassung

Woodforest National Bank in Tennessee-Hixson seeks a Banker II to serve as a frontline ambassador, delivering the Woodforest Experience and building lasting retail customer relationships. This role emphasizes ownership, service, community, and integrity in every customer and team interaction.

You will identify customer needs, promote banking products, and support digital tools while maintaining accurate operations, delivering warm, personalized service in a fast-paced branch.

Qualifikationen

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Aufgaben

• Identify customer needs and recommend banking solutions.
• Engage customers and market banking products.
• Maintain operational accuracy and regulatory compliance.
• Provide friendly, personalized service in a fast-paced retail environment.
• Support digital banking tools and platforms.
• Open deposits and banking accounts with accuracy.
• Balance cash and handle teller duties.

Kenntnisse

Retail sales

Customer service

Communication skills

Problem solving

Organization

Flexible hours

Ausbildung

High School Diploma

Jobbeschreibung

Woodforest National Bank in Tennessee-Hixson seeks a Banker II to serve as a frontline ambassador, delivering the Woodforest Experience and building lasting retail customer relationships. This role emphasizes ownership, service, community, and integrity in every customer and team interaction.

You will identify customer needs, promote banking products, and support digital tools while maintaining accurate operations, delivering warm, personalized service in a fast-paced branch.