Retail Banking Client Solutions Specialist

Crump Life Insurance Svcs Inc; Kissimmee (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Truist Financial Corporation in the United States seeks a regular full-time teller who delivers superior client service, processes transactions accurately, and supports outbound outreach to meet client needs. The role emphasizes IRM integration and digital banking education.

The position requires 2 years of teller/cash handling or client service experience, strong interpersonal skills, and the ability to multi-task in a dynamic branch environment. English is required.

Qualifications

• High school diploma or equivalent required.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills with clients and prospects.
• Ability to use PC keyboards and software for branch automation.
• Willingness to travel for temporary staffing needs and occasional time outside normal hours.

Responsibilities

• Provide a distinctive client experience with courteous conversations and accurate handling of transactions.
• Educate clients on digital self-service options including ATMs, Online and Mobile banking.
• Support sales through outbound client outreach and identifying client needs.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
• Participate in Retail Community Bank Leadership routines and training.

Skills

Teller experience

Cash handling

Customer service

Interpersonal skills

PC skills

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Branch automation software

Job description

Truist Financial Corporation in the United States seeks a regular full-time teller who delivers superior client service, processes transactions accurately, and supports outbound outreach to meet client needs. The role emphasizes IRM integration and digital banking education.

The position requires 2 years of teller/cash handling or client service experience, strong interpersonal skills, and the ability to multi-task in a dynamic branch environment. English is required.