Retail Banking Branch Leader | Drive Growth & Service Excellence

Placements24; Waukee (IA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund benefits

Paid time off

Career development opportunities

Job summary

Placements24 is seeking an experienced Retail Banking Branch Manager to lead a US-based branch. The role focuses on directing daily operations, driving sales of retail products, and maintaining exceptional service standards.

You will guide a team, ensure compliance, and execute community outreach to grow the branch footprint. The ideal candidate has a strong leadership background in banking, a track record of achieving targets, and a commitment to delivering customer value in a competitive

Qualifications

• Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
• Minimum 5 years in retail banking, with 2+ years in supervision or management.
• Proven leadership, sales, and operational management in a branch setting.
• Strong knowledge of retail banking products, services, and risk/compliance.

Responsibilities

• Oversee daily branch operations with accuracy and policy adherence.
• Coach and motivate staff to meet performance goals.
• Drive sales of accounts, loans and investments.
• Deliver exceptional customer service and build client relationships.
• Manage risk and regulatory compliance within the branch.
• Monitor performance metrics and implement improvement plans.
• Lead local marketing and community outreach to expand the customer base.
• Handle escalated issues and provide timely resolutions.

Skills

Leadership

Sales excellence

Operations management

Education

Bachelor's degree in Business Administration, Finance, Marketing, or a related field

Tools

Banking software

CRM systems

Job description

Placements24 is seeking an experienced Retail Banking Branch Manager to lead a US-based branch. The role focuses on directing daily operations, driving sales of retail products, and maintaining exceptional service standards.

You will guide a team, ensure compliance, and execute community outreach to grow the branch footprint. The ideal candidate has a strong leadership background in banking, a track record of achieving targets, and a commitment to delivering customer value in a competitive