Retail Banking Branch Leader

City National Bank of West Virginia; Paintsville (KY); On-site; USD 65,000 - 85,000; Full time

Job summary

City National Bank of West Virginia is seeking a Branch Manager in Paintsville, KY. The role entails directing all branch operations, ensuring policy compliance, and driving sales and customer service excellence.

You will lead staff, monitor performance, and build relationships with customers and the community. The position requires strong leadership, banking experience, and a focus on regulatory compliance to meet strategic financial goals.

Qualifications

• 4-6 years of banking or sales experience.
• General knowledge of the financial services industry products/services.
• Compliance with SAFE Mortgage Licensing Act and Regulation Z; background checks and NMLS requirements.

Responsibilities

• Exercises executive and administrative control over all sales, servicing and operational functions of a branch.
• Establishes goals for branch marketing, operations and sales; evaluates activity statistics.
• Maintains security controls; monitors access; opens/closes branch and vault; on-call for breaches.
• Coaches and develops staff to actively sell and promote bank products.
• Maintains knowledge of bank products and services; counsels customers on financial matters.
• Represents the company at civic/community functions to develop business.

Skills

Excellent customer service

Sales leadership

Branch operations

Compliance knowledge

Team coaching

Job description

City National Bank of West Virginia is seeking a Branch Manager in Paintsville, KY. The role entails directing all branch operations, ensuring policy compliance, and driving sales and customer service excellence.

You will lead staff, monitor performance, and build relationships with customers and the community. The position requires strong leadership, banking experience, and a focus on regulatory compliance to meet strategic financial goals.