Retail Banking Associate – Customer Service & Sales

Stock Yards Bank & Trust; Greenwood (IN); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

401(K) with company match up to 6%

ESOP employer match

Medical insurance

Dental insurance

Vision insurance

Cancer/Disease insurance

Accident insurance

Flexible Spending Accounts

Flexible Savings Accounts

Health Savings Accounts

Bank paid Life/AD&D insurance

Voluntary Life/AD&D insurance

Bank paid Short-Term Disability

Bank paid Long-Term Disability

Employee Stock Purchase Plan

Employee Assistance Program

Job summary

Stock Yards Bancorp, Inc. is seeking a Service Associate I in our Retail department to complete face-to-face customer banking transactions, sell and cross-sell bank products, and deliver exceptional customer service.

The role supports daily branch operations, processing deposits and withdrawals, cashing checks, and performing related operational duties. A High School Diploma or GED and customer cash handling experience are required.

Qualifications

• Customer contact and cash handling experience.
• High school diploma or GED required.
• Strong communication and math skills; proficient with computers and basic software.

Responsibilities

• Exemplify our 212 commitment to service.
• Process deposits, withdrawals, cash checks and balance a cash drawer.
• Cash checks following SYB check cashing policy.
• Sell official checks.
• Process and balance teller work through image capture.
• Consultative selling – engaging customers and prospects to uncover needs and offer solutions.
• Assist with beginning, end of day and other operational duties as needed.
• Participate in weekly team meetings.

Skills

Good written and verbal communication

Professional appearance

Team collaboration

Good math skills

PC proficiency

Education

High School Diploma or GED

Job description

Stock Yards Bancorp, Inc. is seeking a Service Associate I in our Retail department to complete face-to-face customer banking transactions, sell and cross-sell bank products, and deliver exceptional customer service.

The role supports daily branch operations, processing deposits and withdrawals, cashing checks, and performing related operational duties. A High School Diploma or GED and customer cash handling experience are required.