Banking Service Associate — Teller & Solutions Advisor

Stock Yards Bancorp, Inc.; Richmond, Northern (KY, KY); Hybrid; USD 29,000 - 34,000; Full time

Job summary

Stock Yards Bancorp, Inc. seeks a Service Associate I in our Retail department. The role involves completing face-to-face customer banking transactions, selling and cross-selling bank products, and delivering exceptional customer service at the branch.

The position requires strong communication, math skills, accuracy with cash handling, and the ability to work well with others. Physical endurance for teller line work and varying hours is expected.

Qualifications

• Education: High School Diploma or GED equivalent.
• Experience: Customer contact and cash handling experience.
• Skills: Good written and verbal communication, professional appearance, teamwork, math, and PC proficiency.

Responsibilities

• Exemplify our 212 commitment to service.
• Process deposits, withdrawals, cash checks and balance a cash drawer.
• Cash checks following SYB check cashing policy.
• Sell official checks.
• Process and balance teller work through image capture.
• Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions.
• Assist with beginning, end of day and other operational duties as needed.
• Participate in weekly team meetings.

Skills

Written communication

Verbal communication

Professional appearance

Teamwork

Math skills

PC proficiency

Education

High School Diploma or GED

Job description

Stock Yards Bancorp, Inc. seeks a Service Associate I in our Retail department. The role involves completing face-to-face customer banking transactions, selling and cross-selling bank products, and delivering exceptional customer service at the branch.

The position requires strong communication, math skills, accuracy with cash handling, and the ability to work well with others. Physical endurance for teller line work and varying hours is expected.